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The gamer from Germany got claimed 8100 euros and you may asked a good commission. Yet not, her balance was reduced to no, for the casino mentioning a potential technical otherwise people error. After a study, the new casino unearthed that because of a technical issue, the fresh player’s dumps was gone back to the girl family savings, but nonetheless reflected within her gambling establishment account. Consequently, the brand new player’s earnings was confiscated while the balance employed for to experience wasn’t hers. Despite the player’s objections, i verified that casino’s actions have been simple in these instances and you will unfortunately was required to refuse the newest complaint. The gamer from Brazil was prohibited by gambling enterprise due to help you suspicions of creating several account, an admission of the casino’s laws.

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The gamer away from Brazil questioned a withdrawal less than 14 days casino online 500 first deposit bonus ahead of entry which problem. The player of Brazil asked a detachment, nevertheless hasn’t been canned but really. I contacted the brand new casino, plus it advised united states that the withdrawal consult is actually processed.

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